Privacy Policy

Effective Date: January 02nd 2025 

This Privacy Policy describes how Baldner ("we," "us," or "our") collects, uses, and shares personal information when you use our digital services and advertising services through our white-label platform (the "Platform"). This policy applies to all users of the Platform, including our white-label clients and their respective customers.

1. Information We Collect

We collect the following types of information:

  • Personally Identifiable Information (PII): This may include name, email address, phone number, company contact information, billing information, and other information you provide directly to us or that is provided by our white-label clients on your behalf.
  • Platform Usage Information: We collect information about how you interact with the Platform, including pages visited, features used, time spent on the Platform, clicks, links accessed, and other actions.
  • Device Information: We collect information about the device you use to access the Platform, including device type, operating system, IP address, browser type, unique device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on the Platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences. 

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and Maintain the Platform: We use your information to operate, maintain, and improve the Platform, including providing technical support and processing payments.
  • Personalize Your Experience: We use your information to personalize your experience on the Platform, showing you relevant content and offers.
  • Improve Our Algorithm and Artificial Intelligence: We analyze the collected data, including usage data and cookies, to improve our algorithms and artificial intelligence models to optimize Platform performance, campaign accuracy, and user experience. This includes machine learning to provide better results and insights.
  • Communication: We may use your information to communicate with you, sending you updates about the Platform, marketing information (with your permission where required), and other service-related communications.
  • Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to legal or regulatory requests.
  • Fraud Prevention and Security: We use your information to detect and prevent fraudulent or illegal activities on the Platform and ensure the security of the Platform and our users.

3. Sharing of Information

We may share your information with the following third parties:

  • White-Label Clients: We share information with our white-label clients so they can provide services to their respective customers. Their use of the information will be governed by their own privacy policies.
  • Service Providers: We may share information with third-party service providers who assist us in operating the Platform, such as hosting providers, payment processors, and analytics providers. 
  • Legal Authorities: We may disclose information to legal authorities when required by law or in response to a valid legal process.
  • Business Partners: We may share information with business partners with whom we collaborate to offer certain services or promotions.

4. Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity on the Platform. You can control the use of cookies in your browser settings, but disabling cookies may affect the functionality of the Platform.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the Platform to function properly.
  • Analytics Cookies: These cookies help us understand how users interact with the Platform, allowing us to improve its performance.
  • Marketing Cookies: These cookies are used to track your browsing activity and show you relevant ads.
  • Preference Cookies: These cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language or the region that you are in. 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. 

7. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@baldner.me